Shipping Policy

Express Shipping (1-2 Business Days)

Flat rate of $15 for all orders with a delivery destination within Australia and shipped via the Australia Post Express Delivery Network. Please allow additional time for remote or regional addresses outside of the Australia Post Delivery Network.


Standard Shipping (2-5 Business Days)

Flat rate of $7.95 on all orders to delivery destinations within Australia.

If your order is delayed, lost or damaged please contact Australia Post directly using this link here

Express Shipping (2-3 Business Days)

Flat rate of $30 for all orders with a delivery destination within New Zealand, shipped via the Australia Post Express Delivery Network. If your order is delayed, lost or damaged please contact Australia Post directly using this link

Standard Shipping (3-5 Business Days)

Flat rate of $15 on all orders to delivery destinations within New Zealand.


Note:

• We cannot ship to PO boxes in New Zealand.
• Purchases of NZD $1,000 or less will not be subject to any additional duties or taxes. For more information on potential additional fees that may apply to your order, please refer to the Customs, Duties & Taxes section below.
  

Express Shipping (3-5 Business Days)

Flat rate of USD $27 for all orders with a delivery destination in the USA. We will arrange for your order to be shipped directly to your doorstep using DHL Express. You will receive an email and SMS notification containing comprehensive tracking information. Please note that a signature will be required upon delivery, unless you provide alternate authorisation.

Standard Shipping (6-10 Business Days)

Flat rate of USD $10 on all orders to delivery destinations within USA, shipped via the Australia Post International Delivery Network. If your order is delayed, lost or damaged please contact Australia Post directly using this link


Note:

• We cannot ship to PO boxes in the USA.
• Purchases of USD $800 or less will not be subject to any additional duties or taxes. For more information on potential additional fees that may apply to your order, please refer to the Customs, Duties & Taxes section below.
  

Express Shipping (3-5 Business Days)

Flat rate of CAD $35 for all orders with a delivery destination in the Canada. We will arrange for your order to be shipped directly to your doorstep using DHL Express. You will receive an email and SMS notification containing comprehensive tracking information. Please note that a signature will be required upon delivery, unless you provide alternate authorisation.


Standard Shipping (6-10 Business Days)

Flat rate of CAD $18 on all orders to delivery destinations within Canada, shipped via the Australia Post International Delivery Network. If your order is delayed, lost or damaged please contact Australia Post directly using this link

Note:

• We cannot ship to PO boxes in the Canada.
  
• Purchases of CAD $20 or more may be subject to additional duties or taxes and payable upon arrival into Canada. There may also be a small processing fee payable to DHL. For more information on potential additional fees that may apply to your order, please refer to the Customs, Duties & Taxes section below.
  

Express Shipping (3-5 Business Days)

Flat rate of GBP £22 for all orders with a delivery destination in the UK. We will arrange for your order to be shipped directly to your doorstep using DHL Express. You will receive an email and SMS notification containing comprehensive tracking information. Please note that a signature will be required upon delivery, unless you provide alternate authorisation.

Standard Shipping (6-10 Business Days)

Flat rate of GBP £11 on all orders to delivery destinations within UK, shipped via the Australia Post International Delivery Network. If your order is delayed, lost or damaged please contact Australia Post directly using this link

Note:

• We cannot ship to PO boxes in the UK.
• Purchases of GBP £135 or more may be subject to additional(VAT), duties or taxes and payable upon arrival into UK. There may also be a small processing fee payable to DHL. For more information on potential additional fees that may apply to your order, please refer to the Customs, Duties & Taxes section below.
  

Express Shipping (3-5 Business Days)

Flat rate of EUR €24 for all orders with a delivery destination in the European Union. We will arrange for your order to be shipped directly to your doorstep using DHL Express. You will receive an email and SMS notification containing comprehensive tracking information. Please note that a signature will be required upon delivery, unless you provide alternate authorisation.

Standard Shipping (6-25 Business Days)

Flat rate of EUR €15 on all orders to delivery destinations within European Union, shipped via the Australia Post International Delivery Network. If your order is delayed, lost or damaged please contact Australia Post directly using this link. Further details about shipping times for your respective location can be found here link.

Note:

• We cannot ship to PO boxes in the European.
• Purchases of EUR €150 or more may be subject to additional(VAT), duties or taxes and payable upon arrival into Europe. There may also be a small processing fee payable to DHL. For more information on potential additional fees that may apply to your order, please refer to the Customs, Duties & Taxes section below.
  

We are delighted to offer shipping to various international destinations, including Armenia, Bahrain, Brazil, China, Colombia, Croatia, Cyprus, Hong Kong, Israel, Japan, Korea, Kuwait, Lebanon, Malaysia, Qatar, Saudi Arabia, Singapore, Taiwan, and the UAE.

If your desired destination is not listed above, please reach out to us directly at contact@skinbaseco.com.

Shipping rates for the above destinations will be calculated during the checkout process. We offer various options including Standard or Express shipping. For information regarding any potential additional fees related to customs, duties, and taxes that may apply to your order, please refer to the Customs, Duties & Taxes section below.